Privacy
This policy explains how Casabella handles information submitted through this website. It applies to inquiry forms, newsletter interactions, product support questions, and general contact requests related to cleaning tools, refills, care planning, and outdoor living support.
We may collect your name, email address, phone number, company, product interest, project size, message content, and basic technical information needed to operate the website. This information helps us understand whether you need a mop system recommendation, refill pairing, retail program support, or a broader home care assortment review.
Submitted information is used to respond to requests, provide relevant product guidance, improve website content, and maintain communication about Casabella services. We do not require sensitive personal data to answer normal product questions, and you should avoid sending payment details or private household information through general inquiry forms.
Information may be shared with service providers who help operate the website or support customer communication. Casabella keeps inquiry records only as long as needed for support, compliance, and reasonable business follow-up. If you want to update or remove submitted information, contact the team through the contact page.
You may choose not to submit optional fields. You may also request that Casabella stop using your contact details for follow-up communication. Website cookies, analytics, or technical logs may be controlled through your browser settings where available.